Support

Deleting your Yashav account.

You can delete your account from inside the app, or in Yashav on the web, at any time. Here is how, and exactly what it removes.

In the app.

Deleting your account needs a connection. Nothing is removed until you have confirmed it’s you.

  1. Open Profile → Data & Privacy.

    Choose Delete account. Yashav explains what will be deleted before you go any further.

  2. Review what will be deleted.

    Choose Continue only when you are sure. Deletion cannot be undone.

  3. Confirm it’s you.

    Enter your password and type DELETE. This makes sure the step is deliberate.

  4. Yashav finishes the deletion.

    When it is complete you return to the welcome screen. If any step doesn’t finish, Yashav tells you what didn’t and asks you to try again — it never reports a partial deletion as complete.

What is removed.

  • Your Yashav sign-in account.
  • Your account’s records on Yashav’s servers, including your study and prayer allowance, your age declaration and your consent records.
  • Your account’s records on this device — your prayers, notes, highlights and journal.

App settings such as your colour theme and Bible translation stay on the device.

Some limited records may be kept where the law or security requires it. The Privacy Notice explains this.

Keeping your account, removing your data.

If you want to clear what is on your device but keep your account, choose Profile → Data & Privacy → Delete all personal data instead. Your account, settings and age and consent choices stay.

To keep a copy first, choose Export personal data in the same place.

If you can’t use the app.

You can delete your account in Yashav on the web. Sign in at selah-1ffd9.web.app, then follow the same steps: Profile → Data & Privacy → Delete account.

If you can’t sign in, email yashav@gracemadeinnovations.com from the address you use for Yashav and ask for your account and its data to be deleted. The Privacy Notice explains your rights. You can write to the same address with any other question about your data.